Frequently Asked Questions
Everything you need to know about shopping with AYA-S.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process.
How do I find my correct size?
Each product page features a detailed Size Guide. We recommend measuring yourself and comparing it to our chart as sizing can vary between different cuts and fabrics.
What payment methods do you accept?
AYA-S accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics whenever possible to ensure both style and environmental responsibility.
Can I change or cancel my order?
Orders are processed quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate any changes or cancellations.